Summary

ElevenAgents is a conversational AI platform that enables rapid configuration, deployment, and management of AI agents capable of natural, human-like voice and chat interactions in over 70 languages. It supports deployment across multiple channels including voice and digital platforms, offering integration with various enterprise tools.

Features

• AI agents with natural, human-sounding voice, supporting 70+ languages and over 16,000 voice options, including custom voice cloning.
• Multi-channel deployment across telephony, web, mobile, WhatsApp, SMS, email, and chat.
• Integration with existing enterprise tools such as Twilio, Salesforce, Zendesk, Genesys, Shopify, Stripe, and others.
• High configurability including voice, language, system prompts, workflows, and knowledge base connection.
• Real-time analytics to track resolution rates, customer satisfaction, language usage, conversation history, and debug logs.
• Compliance with SOC 2 Type II, ISO 27001, PCI DSS Level 1, HIPAA, GDPR, with options for data residency and zero retention mode.
• Options to bring your own large language model (LLM) or use ElevenLabs’ hosted and domain-tunable models.
• APIs and SDKs for easy integration into web and mobile products.
• Prebuilt workflow templates for various business functions including support, sales, operations, marketing, and talent management.
• Automated testing, guardrails, and simulations to validate agent behaviors before deployment.

Use Cases

ElevenAgents serves enterprises aiming to improve customer support by resolving inbound queries efficiently, drive sales via lead qualification and abandoned cart recovery, and automate operational tasks such as scheduling and reminders. It is used across industries including telecommunications, healthcare, finance, retail, and technology.

Benefits

• Accelerates agent deployment from months to hours with no engineering required for basic setups.
• Delivers expressive, empathetic conversational experiences enhancing customer satisfaction.
• Supports high volumes with over 10 million conversations weekly.
• Ensures enterprise-level security, compliance, and data control.
• Provides a single unified platform to manage conversations across all channels and languages.